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3D Minefield Support
Welcome to 3D Minefield Support Center. Here you will be able to find
questions and answers about 3D Minefield. Our Frequent Questions are a
great place to start to help you solve any problems you may have
with 3D Minefield.
Billing and Ordering
FAQs
Is
it safe to use my credit card online?
How
will I know if my order has been processed?
Can
I pay by phone?
How
do I change or cancel my order?
Can
I use my "Single License" on all of my machines?
I've
registered your software, but I've lost my registration details -
what now?
Software FAQs
What
platforms does 3D Minefield run on?
Do
you provide free updates?
What
does 3D Minefield do?
Why can’t I run this game?
What
are the minimum system requirements for 3D Minefield?
Billing and Ordering FAQs
Is it safe to use my credit card
online?
Yes. When you use your credit card to purchase
any of our products, rest assured that your transaction information
is transmitted over a secure connection. All our order pages use
Secure Sockets Layer (SSL), an advanced encryption technology. This
technology safeguards your personal and credit card information. [Top]
How will I know if my order has been
processed?
Once we processes your order (immediately on
submission), we will send you an e-mail confirmation. [Top]
Can I pay by phone?
Yes,
please find below phone numbers to place your order by phone:
- Toll Free (US and Canada only):
1-877-353-7297
- Standard (International):
+1-952-646-5331
Phone orders are processed through our eCommerce partner
Regnow. our
product ID is 21281-2.
Regnow can also take fax, checks,
money orders, Paypal, purchase orders, Giro and wire transfers for
our customers who do not have credit cards. [Top]
How do I change or cancel
my order?
To request an order change or order cancellation
please contact us at sales@softsession.com.
[Top]
Can I use my "Single License" on
all machines?
No. One registered copy of 3D Minefield
can only be used on one computers. If you only want to run 3D Minefield
on one computer, you only need to purchase one license( one license
grants you rights to install and use the program on a single PC and
can be utilized by multiple people), otherwise you need to purchase more than one license. If you
purchase more than one license, you can obtain preferential price.
[Top]
I've registered your software, but
I've lost my registration details - what now?
Please
send us your Order ID or at least the email you used when placing
your order to sales@softsession.com,
and we will instantly send you your registration details again.
Please note that we will only re-send the registration details to
the email address you used while placing your order. [Top]
Software FAQs
What platforms does 3D Minefield run
on?
3D Minefield runs on Microsoft Windows 98, Me, NT4,
2000, XP, 2003, VISTA and Win7. [Top]
Do you provide free
updates?
Yes, all 3D Minefield registered users receive FREE
lifetime updates. [Top]
What does 3D Minefield
do?
3D Minefield brings a new type of minesweeper game to the computer. Success in 3D Minefield will
require learning to think in three dimensions and can be much more challenging and rewarding than traditional
two-dimensional minesweeping games. The game is based on the classical Minesweeper game, The classical Minesweeper
game has been shipped with Microsoft Windows for many years, if you've played the classical Minesweeper game before,
then you should be able to play this version straight away.
The object of 3D Minefield is to locate all the mines as quickly as possible without uncovering any of them.
If you uncover a mine, you lose the game. [Top]
Why can’t I run this game?
Cause this game is a 3D game, please ensure
that the 3D graphics card and DirectX 9.0 or higher version have been installed in your PC. [Top]
What are the minimum system
requirements for 3D Minefield?
Before installing 3D Minefield,
please be sure you have:
- Windows 98/ME/NT/2000/XP/2003/VISTA/7
- DirectX 9.0 or higher
- 64 MB RAM or more
- 15 MB free disk space
- 3D video accelerator with 16 MB or higher [Top]
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